ProxyPacket/Contact & Support
Talk to a human, not a ticket queue.
Sales questions, technical snags, billing issues or an abuse report — tell us what's going on and the right person will get back to you.
Send us a message
Pick the category that fits best so it reaches the right team the first time.
Message sent
Demo mode — in production this would reach our technical team. We reply within one business day.
Live chat
Available for Pro and Power customers on weekdays. [PLACEHOLDER — VERIFY BEFORE LAUNCH: chat hours]
Start a chat →Prefer to self-serve?
Most setup and billing questions are already answered in the help center.
Browse the Help Center →Routed to the right team
Every message is tagged by category so it lands with someone who can actually solve it.
Before you write in...
These come up constantly. Worth a thirty-second check first.
We're a small team that answers its own tickets.
No bots pretending to be people. Tell us what's wrong and we'll help you fix it.